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Which Services Are Exempt or Subject to HST in Docnote?

Not all medical services are subject to HST. Learn how to determine whether a service your office provides is taxable or exempt.

If your office is HST registered, it is important to understand which services are subject to HST and which are exempt before configuring your services in Docnote.

General guidance:

HST applicability for medical and administrative services is governed by the Canada Revenue Agency (CRA) under the Excise Tax Act. As a general rule, many physician-rendered medical services are exempt from HST, while certain administrative services may be taxable — however this can vary depending on how a service is classified.

Our recommendations:

  • Consult your accountant or tax advisor to confirm which of your services are HST taxable before enabling HST on any service in Docnote
  • Reference the CRA's guidelines on GST/HST for medical and health care services at www.canada.ca
  • Review your existing billing practices — if your office currently charges HST on certain services outside of Docnote, the same rules will apply here

⚠️ Important: Only enable the HST option in Docnote for services your office is confirmed to charge HST on. If you are unsure, consult a tax professional before making changes.

💡 Not HST registered? If your office is not HST registered, you do not need to enable HST on any services in Docnote.