How to Add Fees in Docnote

Fees in Docnote are different from services. While a request can only have one service type, it can have multiple fees attached to it. Fees are additions to a service — making them ideal for billing items like physician time, administrative charges, or any cost that may vary in quantity.

Steps to add a fee:

1. Select Fees from the left-hand menu.
2. Select the orange "Create Fee" button — a window will open.
3. Enter the following details:
   • Fee Name — name your fee (required)
   • Price Per Unit — enter the cost per unit (required)
4. Toggle Enable to make the fee active and available when processing requests.
5. Select Save to create the fee.

Understanding units:

Fees support multiple units, making them ideal for billing physician time at an hourly or per-increment rate.

Example — Physician Hourly Rate:

Say your physician bills at $30 per unit and one unit equals 15 minutes. If the physician spends 45 minutes completing an Attending Physician Statement, you would:

• Select Attending Physician Statement as the service
• Select your Hourly Rate fee (or whatever you named it)
• Set the units to 3 (3 × 15 minutes = 45 minutes)
• Total fee charged: $90

💡 Tip: Giving your fees clear, descriptive names (e.g. "Physician Hourly Rate — 15 min increments") makes it easier for your team to select the right fee quickly when processing requests.

⚠️ Please note: Fees cannot be archived or deleted — only enabled or disabled. If a fee is no longer needed, simply disable it to remove it from view when processing requests.

⚠️ Please note: Fees cannot be discounted by the office and cannot be included as part of an Annual Plan offering.